Service Manager in Eight Mile Plains QLD .Are you ready to lead a dedicated team within Critical Support Services? This is your chance to join as a Service Manager in Eight Mile Plains, QLD 4113, where you will oversee daily operations, manage team performance, and implement person-centred approaches for individuals with complex needs.
Our Critical Supports Team is central to delivering high-intensity interventions and innovative, evidence-based disability services that truly make a difference. If you are passionate about driving service improvements and fostering strong stakeholder relationships, this role is perfect for you.
Service Manager in Eight Mile Plains QLD of Contents
About the Role: Service Manager – Critical Support Services in Eight Mile Plains QLD 4113
In this permanent, full-time position, you will lead and support a skilled team that provides specialised care for individuals with complex support needs and behaviours of concern. Your focus will be on ensuring the delivery of contemporary, person-centred disability services in line with best practice and legislation.
You will be responsible for implementing Positive Behaviour Support Plans and ensuring that services across SIL, In-Home, Clinical, and Community settings meet the highest standards. Collaboration with both internal teams and external stakeholders is a key part of the role, driving ongoing improvements and enhancing service quality.
Key Responsibilities
- Lead daily operations and oversee team performance in complex support settings.
- Implement and monitor Positive Behaviour Support Plans to address challenging behaviours.
- Build and maintain strong relationships with stakeholders, including clients, families, and external service providers.
- Drive service improvements through customer-focused solutions and effective referral management.
- Ensure compliance with relevant legislation and organisational policies.
- Support transitions, crisis intervention, and stabilisation services tailored to client needs.
By excelling in these areas, you will help our customers experience meaningful and sustainable improvements in their quality of life.
About Our Critical Supports Team
Our Critical Supports Team embodies Multicap’s mission to enhance the quality of life for people with disabilities and their families. We specialise in delivering high-intensity crisis intervention, discharge planning, and stabilisation services designed for individuals with complex behaviours and support needs.
The team provides flexible, tailored services that accommodate all ages and abilities. By working collaboratively with families and external providers, we ensure smooth transitions for clients moving into new phases of their lives. Our commitment to quality and safety underpins every service we provide.
Why Choose This Role?
Joining us as a Service Manager – Critical Support Services in Eight Mile Plains QLD 4113 means you’ll be part of a supportive environment that values continuous learning and professional growth. You will have access to comprehensive training and development opportunities that will help you advance your career in disability services.
Perks & Benefits
- Competitive salary with up to $15,900 per annum salary packaging benefits.
- $2,500 meals and entertainment allowance.
- Employee referral bonuses for bringing great talent to the team.
- Access to exclusive discounts at hundreds of retailers.
- Supportive work culture prioritising wellbeing and work-life balance.
What We’re Looking For
The ideal candidate will bring extensive experience managing complex health needs and challenging behaviours within a disability support context. Qualifications in Human Services, Social Sciences, or equivalent are highly desirable.
Essential Requirements:
- Current open driver’s licence.
- Valid Blue Card and NDIS Worker Screening Clearance.
- Demonstrated experience with Positive Behaviour Support and complex disability support.
- Strong leadership, communication, and stakeholder management skills.
- Commitment to person-centred approaches and legislative compliance.
How to Apply
Ready to make a significant impact as a Service Manager in Critical Support Services? Submit your resume and cover letter outlining your experience and qualifications today. For further information, please contact us at talent@vertaview.org.au.
Visit Multicap’s Careers Page to learn more about our values and other opportunities.
Multicap’s Commitment to Community
We acknowledge the Traditional Custodians of the lands on which we work, live, and play. We pay our respects to Elders past and present and extend that respect to all First Nations Peoples. We honour the cultural heritage, spiritual beliefs, and ongoing connection to land and community.
Internal Service Manager in Eight Mile Plains QLD leading Links
- Learn more about Multicap’s Disability Services
- Explore career opportunities at Multicap
- Understanding Positive Behaviour Support Plans
External Service Manager in Eight Mile Plains QLD leading Links
Service Manager in Eight Mile Plains QLD leading
Service Manager Critical Support Services in Eight Mile Plains QLD Apply Now
Service Manager in Eight Mile Plains QLD leading critical support teams and driving service improvements in disability support. Apply now
