Mandarin Speaking Sales & Customer Service.Are you a Mandarin-speaking professional seeking a rewarding career in the health and wellness sector? An exciting opportunity has arisen in Sydney for a Sales & Customer Service Coordinator to join a reputable company committed to promoting healthier lifestyles across Australia.
Mandarin Speaking Sales & Customer Service of Contents
About the Company
Established over 20 years ago, our client is a leader in the health and wellness industry, offering household name brands and a track record of growth. With a strong commitment to supporting Australians in living consciously healthier lifestyles, the company operates a well-established B2B client portfolio, including large pharmacies and smaller wellness clinics.
Role Overview
As a Mandarin Speaking Sales & Customer Service Coordinator, you will play a pivotal role in supporting pre-existing client accounts. Your responsibilities will include:
- Client Account Management: Serve as the primary point of contact for client communications, ensuring timely and accurate processing of orders.
- Order Processing & Upselling: Manage order processing for daily, weekly, and monthly reports, while identifying opportunities for upselling new products to clients.
- Stakeholder Relationships: Oversee all stakeholder and client relationships, ensuring high standards of service and satisfaction.
- Logistics Coordination: Handle inquiries related to couriers and outgoing/incoming deliveries, ensuring smooth operations.
- Reporting & Forecasting: Contribute to monthly reports, forecasting, and calendar collaboration to support business planning.
- Website Management: Assist in managing website updates and enhancements to improve user experience.
About You
To succeed in this role, you should possess:
- Language Skills: Fluency in Mandarin (both written and verbal) is highly regardedr customer service, preferably within the pharmaceutical or health sector.
- Communication Skills: Excellent written and verbal communication skills, with the ability to engage effectively with clients and stakeholders.
- Attention to Detail: High attention to detail and accuracy in order processing and reporting.
- Self-Motivation: A proactive and self-motivated approach to work, with the ability to manage multiple tasks efficiently.
- Technical Proficiency: Comfortable using various software applications and systems for order processing and reporting.
Benefits
- Competitive Salary: Up to $72,000 per annum plus superannuation
- Work Flexibility: Option for one day of remote work per week
- Location: Based in Banksmeadow, Sydney NSW, with onsite parking available
- Career Growth: Opportunities to work with a growing company and a supportive team, fostering professional development.
Application Process
If you are passionate about supporting clients in the health and wellness industry and meet the qualifications outlined above, we encourage you to apply. Please click the “Apply Now” button or contact Arabella from people2people on 02 8270 9740 for more information.
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Mandarin Speaking Sales & Customer Service
Mandarin Speaking Sales & Customer Service Coordinator in Sydney NSW 2000 Join a Leading Health & Wellness Company Apply Now
Mandarin Speaking Sales & Customer Service Coordinator in Sydney NSW 2000. Support client accounts, manage communications, and contribute to business growth.
Are you fluent in Mandarin and passionate about delivering outstanding customer service? A leading health and wellness company based in Sydney NSW 2000 is seeking a dedicated Mandarin Speaking Sales & Customer Service Coordinator to support a growing portfolio of B2B clients.
In this role, you will manage client accounts, process orders, and contribute to ongoing sales initiatives—all while building strong stakeholder relationships. If you have experience in customer service or sales administration and are ready to take the next step in your career, this opportunity offers professional growth in a thriving industry.
As a Mandarin Speaking Sales & Customer Service Coordinator, you will play a key role in maintaining and enhancing existing client relationships across pharmacies, wellness clinics, and retail partners. Your bilingual communication skills will enable you to efficiently handle client inquiries, process product orders, and manage delivery logistics
. With your support, clients will receive timely service and personalized product recommendations, contributing to customer satisfaction and retention. You will also collaborate with internal sales teams to ensure smooth operations and help drive revenue growth.
