BA Communication Services is hiring a Customer Customer Service Representative Job Service Representative / Sales Closer for the afternoon shift. This role is ideal for fresh graduates and experienced professionals, both male and female, who possess excellent communication skills and a knack for customer interaction.
What Will You Do as a Customer Service Representative / Sales Closer?
In this position, you will be responsible for assisting customers with their queries and ensuring satisfaction. Your core tasks will include answering calls, resolving issues, and working closely with the sales team to close deals. With a strong focus on customer service, you will be a key contributor to building and maintaining client relationships.
Customer Service Representative Sales Closer Role at BA Communication Services
Customer Service Representative Job at BA Communication Services, Lahore. Apply now for paid training, incentives, and full-time afternoon shift roles.
Key Responsibilities
- Customer Interaction: Customer Service Representative Job Address customer queries, ensuring their needs are met.
- Sales Closing: Close sales by effectively presenting the product or service.
- Lead Generation: Proactively reach out to potential clients and qualify leads.
- CRM Management: Update customer interactions and sales progress in the CRM system.
- Feedback Collection: Gather customer feedback to improve service quality.
Ideal Candidate Profile
We are looking for someone who is passionate about delivering outstanding customer service. The ideal candidate will have:
- Strong Communication Skills: The ability to clearly convey information.
- Problem-Solving Skills: A solution-oriented approach to addressing customer concerns.
- Fluency in English: Effective verbal and written communication skills.
- Telemarketing Experience: An understanding of sales processes will be an advantage.
- Adaptability: Ability to work under pressure in a dynamic call center environment.
What We Offer
- Attractive Salary and Incentives: Competitive pay structure with performance-based incentives.
- Paid Training: Comprehensive training to enhance your skills and job performance.
- Career Growth: Opportunities for professional development within the organization.
- Friendly Work Environment: Join a supportive team and an inclusive workplace culture.
How to Apply
If you’re interested in joining our dynamic team at BA Communication Services, don’t hesitate to apply! We are looking for individuals who are eager to learn, grow, and make a positive impact.
- Eligibility: Female candidates between 18-30 years of age with a bachelor’s degree.
- Experience: 1 to 3 years in a customer service or sales role is preferred but not mandatory.
- Location: Job location is in Gulberg 3, Lahore.
Why Choose BA Communication Services?
BA Communication Services offers an inclusive environment where talent is valued. Here, you will have the chance to work with a skilled team and gain hands-on experience in the call center industry. Our goal is to provide you with the tools and training needed to succeed in your career.
Application Deadline
Make sure to apply by June 15, 2025, to secure your chance to become part of our team.
Location: Gulberg 3, Lahore, Pakistan
Shift: Afternoon Shift (12:00 pm to 09:00 pm)
Industry: Call Center
Job Type: Full-time, Permanent
