Business Support Officer role in Adelaide.The Business Support Officer position at Festival City Adelaide offers a unique opportunity to become an integral part of South Australia’s vibrant festival and event landscape. With a competitive pro-rata salary of $65,000 + 11.5% superannuation and flexible working conditions, this role is ideal for an experienced administrator ready to contribute to one of Adelaide’s most impactful cultural institutions.
If you’re detail-driven, organised, and passionate about the events industry, this full-time, office-preferred role may be the next exciting step in your career.
Business Support Officer role in Adelaide of content
Primary Purpose of the Role
As a Business Support Officer, you will provide high-quality administrative and support services to ensure seamless daily operations, strategic communication, and event coordination. Your work will directly contribute to the smooth execution of internal programs and public-facing events hosted by Festival City Adelaide.
Key Responsibilities
This role is broad, diverse, and designed for someone who thrives in a fast-paced, evolving environment. Your key duties will include:
1. Administrative Support
- Manage diaries, appointments, and communications for the Chief Executive
- Maintain records, update databases, and ensure document accuracy
- Draft, edit, and format reports, correspondence, and Board papers
- Handle sensitive information with discretion and confidentiality
2. Communication Management
- Act as the first point of contact for stakeholders and members
- Respond to enquiries, redirect issues, and escalate matters where necessary
- Assist with internal and external communications across social media, email, and the website
- Support preparation and distribution of eComms and newsletters
3. CRM and Records Administration
- Maintain the organisation’s CRM system and member databases
- Ensure data accuracy for reporting, correspondence, and internal planning
- Prepare and manage documents in line with organisational procedures
4. Event Coordination
- Assist with logistics such as venue booking, catering, guest lists, and event briefs
- Liaise with event partners and collaborators
- Prepare pre- and post-event reports and feedback summaries
- Contribute to marketing, social media, and promotional campaigns around events
Candidate Criteria
Essential Requirements:
- Proven experience in administration or business support services
- Exceptional written and verbal communication skills
- Ability to manage competing priorities with high attention to detail
- Proficiency in tools like MailChimp, WordPress, InDesign, and social media
- Strong initiative with the ability to work autonomously and as part of a team
- Confidence in handling confidential and sensitive information
- Strong time management and the ability to meet deadlines
Desirable:
- Experience using a CRM database system
- Background in festivals, events, or arts administration
About Festival City Adelaide
Founded in 2012, Festival City Adelaide serves as the peak body for South Australia’s festival and event industry. We advocate for policies that help the sector grow and thrive, provide services to members, and invest in sector-wide development.
Our values are:
- Gumption – Courage and bold thinking
- Confidence – Proactive and determined action
- Quality – Integrity-driven excellence
- Collaboration – Collective effort for greater impact
We envision Adelaide being recognised globally for delivering exceptional festival experiences. This role is essential in helping us turn that vision into reality.
Working Conditions
- Location: Adelaide (on-site preferred; occasional remote work possible)
- Type: Full-time with flexible hours available
- Salary: $65,000 pro rata + 11.5% superannuation
- Start: Immediate start preferred
- Out-of-Hours Work: Occasionally required during major events or Board activities
How to Apply
If you meet the essential criteria and want to contribute to South Australia’s leading festival organisation, send your CV and cover letter to:
📧 Email: applications@festivalcityadl.com.au
📝 Subject Line: Business Support Officer Role Application from [Your Full Name]
Applications close soon. Only shortlisted candidates will be contacted.
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Business Support Officer role in Adelaide
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Business Support Officer role in Adelaide. $65K + Super. Provide admin, comms, and event support to Festival City Adelaide. Apply today.